adult webmaster

QUICK AND EASY SUPPORT AT YOUR FINGER TIPS

Scroll through the top asked questions below or the click the links for more detailed help.

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OUR JOB IS TO GET YOU UP AND RUNNING AS FAST AND EASY AS POSSIBLE

What are your name servers?

All adult web hosting accounts use the same name servers. They are:
ns1.webhost.pro

ns2.webhost.pro


ns3.webhost.pro


This is changed where you register your domain name. If you registered a domain name with us, we will automatically add these for you. If you transferred a domain name to us, you will still need to update the name servers once it’s complete.

How do I build a website?

Building a website can seem difficult, that is why we created an easy to understand page to describe exactly how most websites are made and how to do it. Don’t worry this is not some long boring document. It’s an easy to look through list of options and how to use the one you like best.

Do you have 24/7 support?

Yes! We have level one technicians available 24 hours a day, everyday. These techs man the support desk and monitor everything from the network to the servers. If you have an emergency or a technical issue you should log in and open a ticket with them for the fastest response. They also have the most control over the servers, this allows them to fix more complicated issues right away.

Our customer service team mans the phones, our website chat, and our Skype line. if you have a question or just want to talk about your website feel to contact them anytime. Customer service representatives do not have as much control over the servers. Therefore more advanced issues are better resolved via the technical support ticket system in your account.


Live Chat

Just click the chat pop up on any page at Web Host Pro.

Support Tickets

Our head techs manage the support desk 24/7/365 days a year.

Customer Service

Call (213) 984-HOST (4678), we are always happy to hear from you.

Video Tutorials

View our video tutorials on almost all cPanel and WHM Functions.

What forms of payment do you accept?

We take all major credit cards including VisaMastercardAMEX, and Discover. We also take Paypal, online and offline checksWestern UnionMoney Gram, Bitcoin, and cash

What content is allowed on my site?

Adult Web Hosting is not a moral filter for content. We are not equipped to pass judgment on a client’s content. Therefore Adult Web Hosting does allow adult content. Adult Web Hosting does reserve the right to refuse service to anyone on the grounds of abuse of service or illegal activity. If you have questionable content feel free to ask our staff about it. Otherwise, data will be considered data. Our job is to get the packets through to you, not scrutinize them. We request the use of meta tags to distinguish adult content from general content but we do not force than in anyway.

Here is the proper meta tag and variables. Replace the term value with the type of content your website uses. For example adult sites would use the tag: <meta name=”rating” content=”mature”>

Variables:

  • general
  • mature
  • restricted
  • 14 years
  • safe for kids

Meta tag:

<meta name=”rating” content=”value”>

I have a domain name, do I need to pay you guys to transfer it?

Not at all, just leave it where it is already registered and point the name servers to us.

Our name servers are:

ns1.webhost.pro

ns2.webhost.pro


ns3.webhost.pro

cPanel will not open from my account manager.

This happens when we upgrade clouds and in some cases a dedicated IP or an account is not synced yet.

The fix is easy though, just add a /cpanel after your domain.

For example if your domain name is: your-main-domain.com You can access cPanel directly with this address in your browser: your-main-domain.com/cpanel/

You can also do this for your web host manager: your-main-domain.com/whm/ and webmail your-main-domain.com/webmail/

My PHP files are not working. What is wrong?

There are a number of reasons that your PHP files may not be working properly. Here is the top ones and how to fix them


1. Wrong PHP version

The main reason PHP files do not work is that your are not on a compatible PHP version. In your cPanel, search for MultiPHP. There, you can change versions to see if any work with your website. The newer the version, the better the security and performance. Some apps require older PHP versions to work or the app just needs to be updated. Once you change a PHP version, you will have to wait about 2 minutes for it to start working.

2. Misconfigured .htaccess file


This is a little harder to trouble shoot. You’ll need to remove everything from all .htaccess files in folders before your content. Normally there is only one .htaccess file you have to change. This is normally located in the main public_html folder. Once everything is removed and your site is working, you can add code back to the .htaccess file piece by piece to see what is causing the error. In some cases you’ll have to add some code back for it to work as well.

3. A bad app


Sometimes the app you are using just has bad code or has broken. In this case you’ll need to get a new version and upload all the files over the existing ones. Just don’t forget to save your database and configuration settings.

What’s the difference between my control panel and account manager?

A control panel is where you manage most tasks that your website needs. For example adding email, checking visitor details, and viewing files can all be done from your Control Panel otherwise known as cPanel. The account manager is where you handle billing, support tickets, buying new products, and things of that nature.

What is adult web hosting?

An adult web host is a place where you store the files (information) of your web site so that it may be accessed by anyone with an Internet connection. This is often a computer with storage space and a permanent connection to the Internet. Your website will not work on a computer unless it is permanently connected to the Internet for all to see. I like to describe it as a piece of property where you can build your house on the Internet.

How do I start a website?

Starting an adult website is easy but you’ll need at least two things to get started. Domain registration (which is your name/web address on the Internet) and web hosting (the home/place where your website’s files are stored). When you combine both, your website will be live on the Internet.